Our online utility bill pay system is currently down. The software vendor is looking into the issue. In the meantime, we will not proceed with shut-offs as scheduled for 2/28/23 and will update the timeline when the system returns. You can still pay by credit card, check or cash at City Hall.

Our own Metro Animal Services building is currently closed due to unexpected maintenance that cannot be delayed. In December, staff and facilities personnel discovered organic growth under the flooring in the office area. An industrial hygienist evaluated the facility and repairs are underway so that the building can be safely reoccupied. At this time, it’s anticipated that Metro will return to normal services in early spring.

In the meantime, Metro Animal Service’s staff and officers continue to respond to service calls for animals in distress within the seven cities we serve. Due to the current closure of the facility, visitors cannot come to the Metro shelter for any reason. All adoptions and surrenders are suspended for the time being. If someone has a stray animal in their care, please post the animal to social media and tag Metro Animal Services. If the pet has a license, please call Metro staff at 253-299-PETS. If people see a stray running free, the best option is to leave them alone as they are most likely to find their home faster than strangers trying to capture them. Anyone in Metro’s cities who have a lost pet can still call Metro staff as officers are still on patrol. Metro serves the cities of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, Milton and Pacific.

Thank you for your ongoing patience.

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