Our online utility bill pay system is currently down. The software vendor is looking into the issue. In the meantime, we will not proceed with shut-offs as scheduled for 2/28/23 and will update the timeline when the system returns. You can still pay by credit card, check or cash at City Hall.

The City of Sumner and Sumner Police work regionally to prepare for and respond to emergency situations caused by nature or humans. You’re a part of that too: it takes everyone–businesses and residents–preparing in advance, remaining aware of changing situations and responding to emerging situations in order to stay safe.

Latest News about Emergencies

White River in the summer

White River Restoration

In the center of the vibrant Puget Sound region, one stretch of the White River through Sumner poses challenges for wildlife, for infrastructure and for the regional economy. In 2015, the State of Washington invested $824,000 for Sumner to lead a dialogue group regarding a small stretch of the river. […]

Prepare in Advance

  • Know your neighbors. Even a simple backyard gathering of your neighbors helps improve your safety against crime and helps you know what neighbors may need assistance in an emergency.
  • Be prepared.  There are a lot of great resources online to help you prepare.  Here are a few:
  • Stay connected.  There are many ways to get information, even if traditional communication lines are down:
    • Follow the City of Sumner on Twitter. This is the first place where we’ll post information about emergency situations. If you really don’t want a Twitter account, you can see our latest posts right on this website’s homepage.
    • Sign up to receive Pierce County Alert! You can request alerts for any address in Pierce County, whether that’s your home, business, relative, friend, etc. Be sure to include your full address. If you enter just your zip code, you’ll receive any alert sent to any part of that zip code, making it confusing to know if you need to evacuate or not.
    • Consider having a weather radio.
    • For flooding threats, check the anticipated river levels of the Puyallup River as well as the White River. We follow these graphs too and start getting nervous when the Puyallup River is anticipated to go to 25 feet and when the White River is anticipated to exceed 6500 cfs.

Know Who to Call

  • For life-threatening emergencies, call 911. If it’s not a life-threatening emergency, please choose a more appropriate number.
  • For water/sewer emergencies, call the City’s Public Works Shops at 253-299-5740.  If after working hours, dial this number and press 0 when you hear the message.
  • For a lost pet or pet safety, call Metro Animal Services at 253-299-PETS.
  • For power outages, call Puget Sound Energy at 1-888-225-5773.  You can also check service updates online.
  • If you smell natural gas, leave the building and use a cell phone or neighbor’s phone to call 911 and then Puget Sound Energy (day or night) toll free at 1-888-225-5773.  More about gas safety
  • For health-related issues such as pandemics, food safety concerns, contact the Tacoma-Pierce County Healthy Department at 253-649-1500.
Contact Us

Sumner Police Department
1104 Maple Street, Sumner WA 98390
Non-Emergency / Dispatch: 253-287-4455 or toll-free 1-800-562-9800
Administrative Offices: 253-863-6384 
Tip Line: 253-299-5678
Animal Control: 253-299-PETS (7387)

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