Our online utility bill pay system is currently down. The software vendor is looking into the issue. In the meantime, we will not proceed with shut-offs as scheduled for 2/28/23 and will update the timeline when the system returns. You can still pay by credit card, check or cash at City Hall.

You no longer need an alarm permit with Sumner Police. However, please continue to take steps to prevent false alarms.

Preventing False Alarms

Responding to false alarms can unnecessarily cost Sumner – and its taxpayers – money each year. In addition, officers responding to these false alarms are not able to respond to actual emergencies or conduct preventative patrols.

Make sure you and all employees, residents and guests are trained on how to use your alarm system. Secure all of your windows and doors before activating your alarm.

Know and rehearse the process for cancelling an accidental alarm. Notify your alarm company immediately if you have any problems with your system.  Put the alarm company’s phone number in a place that is easy for you to spot but not obvious to an intruder.

Be aware of common problems that can lead to false alarms, such as

  • failing backup batteries
  • malfunctioning systems
  • open, unlocked or loose fitting doors and windows
  • party decorations such as helium-filled balloons or streamers
  • wandering pets
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