Our online utility bill pay system is currently down. The software vendor is looking into the issue. In the meantime, we will not proceed with shut-offs as scheduled for 2/28/23 and will update the timeline when the system returns. You can still pay by credit card, check or cash at City Hall.

Customers New to This Online Bill Pay

  • If you gave up trying to pay online during the interim system, give it a try again with this new version. To register your account, enter your information from your paper bill.
  • Please note: you must enter your name as it appears with last name then first name. So, in the example shown below, you’d enter “Customer, Polite” instead of “Polite Customer.”
  • You may also register using existing accounts such as Google or Facebook. If you choose these options, keep in mind if we can’t help you if you forget those passwords as they’re out of our system.
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